Assure Rather Than Argue

Do you ever listen to talk radio or cable news when the panel starts to argue? The voices become an unsettling “wall of noise,” and most change the channel in seconds. If we’re annoyed by talking heads shouting over politics, imagine the unsettledness of those with cognitive issues engaging in or listening to arguments.

When dealing with someone with an impairment, all kinds of subjects fly into the conversation. From seeing things not there to recalling things inaccurately, it remains pointless to argue when cognitive decline is present. Despite even brilliant oratory, the impairment still wins the battle. Rather than pointlessly escalate blood pressure, tensions quickly diffuse when assuring instead of arguing.

Being right is a poor substitute for being there. Like all of us, people with cognitive issues find themselves unsettled, but they often cannot process those circumstances or problems. The human condition eventually leads us into places of fear and confusion where we all desperately need assurance – regardless of our abilities or inabilities. Ironically, we often discover more assurance for ourselves by offering it to others in distress.

“Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.”

- Ronald Reagan

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